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Patient Journey — from visa to aftercare

The full cycle of overseas medical care in 8 stages, each with a checklist of what to verify. (procedure pages, country pages)

1Research / Decision

  • Procedure info, recovery time, risks
  • Price ranges (currency, inclusions, as-of date)
  • Clinic/surgeon trust (accreditation, verified reviews)
  • Savings vs. home country

2Visa / Documents

  • Visa type for origin × destination
  • Invitation, treatment plan, proof of funds
  • Earliest application time (e.g. KR 30 days prior)
  • Travel/medical insurance

3Scheduling

  • Availability windows
  • Reschedule rules
  • Exam → procedure → follow-up sequence
  • Interpreter slots

4Flights · Lodging

  • Book flights
  • Recovery-friendly lodging near the clinic
  • Airport ↔ clinic ↔ lodging transfers

5Deposit / No-show

  • Deposit policy (typically 30–50%)
  • Confirmation & surgery-date letter
  • Refund rules

6Payment / Insurance

  • Payment method, currency, FX
  • Insurance coverage
  • Proof-of-funds documents

7Procedure

  • Day-of process, inpatient/outpatient
  • Interpreter support
  • Confirm the operating surgeon (anti ghost-surgery)
  • Complication & emergency cover (24/7)

8Aftercare

  • Post-return follow-up schedule
  • Remote consult window (e.g. 12 months)
  • Timing for any revision
  • Emergency red flags